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2.2 Based on 13 reviews
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  • Customers like
    • Assistint 1
  • Customers don't like
    • Service 3
    • Unfriendly front desk staff 3
    • Unprofessional front desk staff 3

HORRIBLE HORRIBLE starting with the woman that answers phone. She is rude and would scare anyone away from this place. I never did set up an appointment because she was so ignorant. There is not a reason in the world that anyone would ever make an appointment at this facility after being treated like she treats people. She told me that I should have called at the beginning of the week for an appointment when in reality I did call and left a... Read more

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I've been calling them for a week now no answer no vocemail the fat black lady @ the desk is rude had an attitude the lady that takes x-rays of yo teeth was not friendly got smart and not one time she said hi or said who she was need's more happy people that's happy with they job

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I have been going to Monroeville Katsur to Dr. Adams, I have been very pleased with all his work Read more

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I absolutely love the Edgewood office! Shannon and Jackie at the front desk were so friendly and informative. And fun to talk to. Britney did a lot of my feelings and did a great job! Before I didn't want to smile and now I have a great smile. She is awesome, takes her time and make sure it's perfect. Dr. Juana horn is very friendly and efficient. I never want to switch Dentists. It's nice going to a place where they won't criticize you because... Read more

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About your southside location in Pittsburgh,Pa. I have dental insurance was told by the blond behind the desk that she call the insurance co. they told her i did not. When i threthened to to call them myself she regened. my appointment was for 1 pm, at 2:25, i saw three people walk in and go before me for their appointment. I walked out!!! She was rude and unprofessional! I will never go back to Katsur. Read more

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Worst place ever... booked over a mo ago for my son to be put under for tooth extraction called told me 3 weeks ago the 29th of Jan but had to wait for a time I was to get a call back... Here Kim the only ladie that supposedly does the scheduling for sadation... never calls back I called monday Jan 25th I was told that I had to wait till wensday the 27th before they could no anything.... so I called the 27th no answer called today the 28th No... Read more

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I've recently had a horrid experience at Katsur in Bridgeville. I waited 2 hours to be seen for my first scheduled visit and had to leave prior to be taken back. My second visit was fine, and started to take my faith in the practice, but when I went back to have the work done as the senior dentist and I had discussed, it was if we had never met. He was also in and out of my room constantly, seeing MANY patients in between. I'm not sure... Read more

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Very mean, unprofessional front desk personnel. Get enoyed when asked questions, roll their eyes and say "what a f...". Very unhappy with service and will never come back. Read more

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First, they said they took my insurance, and then after waiting for an hour they cam out and said that they didn't take our insurance and we could pay cash if we wanted! What a bait and switch. Then when I asked for our information back since it had all our private info on it, they refused saying, "that is our property now!" Not even sure that is legal. The front desk was rude and the waiting room didn't even have enough places for everyone to... Read more

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I'm new to PA and had no clue where to go and by luck of the draw ended up at Katsur in Brideville/Collier. The front desk and assitant staff is BEYOND RUDE. They ignored patients who approached the desk, gossiped loudly, talked bad about one another whenever I was alone with one (walking me through a hallway or when they ask you general questions before you have anything done). I first saw Dr. Cohen for a cleaning and he was very pleasant but... Read more

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