Katsur Dental And Orthodontics - Unsanitary, Unprofessional, Arrogant, Rude
Very UNHYGENEIC. Inadvertantly threw my partial plate in garbage, then before I knew it fished it out and the dentist rinsed it with cold water and put it back in my mouth.
It happened so fast I didn't object, but told the office manager about it at the desk and she said "oh".
I was referred to Dr. Monti and I perceived him to be ARROGANT AND EGOTISTICAL. He does his own sedation and really PUSHES it.
He read in my chart that I take a sedative for Panic Disorder, and when I told him I really didn't want sedation because my sister had a VERY BAD REACTION TO IT. He asked and I quote, "Is your sister MENTALLY DISTURBED like YOU?" What does that have to do with it Dr. Monti. You want to sterotype people take a good look at your office stafff, most of which look like they go back to the half-way after work!!!!!!!!
Then I asked him if my teeth to be pulled could be added to my partial; and I guess that question was BENEATH HIM so, he answered "Why are you asking ME that?" I was later informed by the office manager Donna that he doesn't do the partials. So why couldn't HE just say that, instead of getting so arrogant and irate with me. I then told him I was going to look for another oral surgeon. I found one and needed Katsur to fax them a referral (something they do often with this new oral surgeon) but when I called they said there was a note on my chart saying not to give me anything and they hung up on me.
NOW I AM THE VILLIAN and THEY'RE THE VICTIMS. SHAME ON YOU KATSUR, SHAME ON YOU!!!
Reason of review: Bad quality.
Location: West Mifflin, Pennsylvania
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I use the West Mifflin office and I agree that the front desk staff could be better. Way better with customers.
The dentist is always in a hurry and appointment times are always very late, sometimes by almost an hour. Now they have assistants doing the fillings. The Dr, drills, and leaves, never to be seen again. I need to go get a cleaning soon, so I don't know I'd anything has changed.
They did do 2 repairs on my teeth that broke that have lasted and I'm glad for that. I'll post after my next visit.