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  • Customers like
    • Assistint 1
  • Customers don't like
    • Service 2
    • Unfriendly front desk staff 2
    • Unprofessional front desk staff 2

Worst place ever... booked over a mo ago for my son to be put under for tooth extraction called told me 3 weeks ago the 29th of Jan but had to wait for a time I was to get a call back... Here Kim the only ladie that supposedly does the scheduling for sadation... never calls back I called monday Jan 25th I was told that I had to wait till wensday the 27th before they could no anything.... so I... Read more

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I've recently had a horrid experience at Katsur in Bridgeville. I waited 2 hours to be seen for my first scheduled visit and had to leave prior to be taken back. My second visit was fine, and started to take my faith in the practice, but when I went back to have the work done as the senior dentist and I had discussed, it was if we had never met. He was also in and out of my room constantly, ... Read more

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Very mean, unprofessional front desk personnel. Get enoyed when asked questions, roll their eyes and say "what a f...". Very unhappy with service and will never come back. Read more

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First, they said they took my insurance, and then after waiting for an hour they cam out and said that they didn't take our insurance and we could pay cash if we wanted! What a bait and switch. Then when I asked for our information back since it had all our private info on it, they refused saying, "that is our property now!" Not even sure that is legal. The front desk was rude and the waiting... Read more

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I'm new to PA and had no clue where to go and by luck of the draw ended up at Katsur in Brideville/Collier. The front desk and assitant staff is BEYOND RUDE. They ignored patients who approached the desk, gossiped loudly, talked bad about one another whenever I was alone with one (walking me through a hallway or when they ask you general questions before you have anything done). I first saw Dr.... Read more

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Very UNHYGENEIC. Inadvertantly threw my partial plate in garbage, then before I knew it fished it out and the dentist rinsed it with cold water and put it back in my mouth. It happened so fast I didn't object, but told the office manager about it at the desk and she said "oh". I was referred to Dr. Monti and I perceived him to be ARROGANT AND EGOTISTICAL. He does his own sedation and really... Read more

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Called to make appointment and they were very rude to me and said since im a new customer they cant get me an appointment for a couple weeks even though its an emergency. Add comment

Presently sitting in the Bridgeville location highly annoyed. In an attempt to condense appointments for a son home from college, I scheduled appointments back to back for dental appointment and oral surgeon. My son was taken back after an hour and forty minute wait for the initial appointment (I arrived twenty minutes early to complete paperwork). When you go to the desk to address the long... Read more

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My family and I are new to PA. I was looking for a dentist for my family we had a terrible experience with the first dentist we chose but when we switched to Katsur dental clinic we had a very good experience everyone was professional and the receptionist Reenie was very knowledgeable and helpful. Add comment

Well my crown falls out I go see the dentist at katsur dental in bridgeville pa, thinking it will be simple for them to glue it bck in well he did the next day I was in so much pain my face was swollen couldnt eat, I call he orders antibiotics and tylonal 3 so after 3 days still the same i call bck he tells me I need to come bck in to c him well that I did he tells me i developed an infection... Read more

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